Universal Battery Service: Powering Jhansi with Excellence and Reliability
Providing cutting-edge energy solutions and authorized Exide expertise to the heart of Uttar Pradesh.

Company Profile

Universal Battery Service, located in the historic city of Jhansi, Uttar Pradesh, stands as a premier authorized dealer and service hub under the prestigious Exide Care umbrella. As a cornerstone of the local energy sector, the company aligns itself with Exides 75-year legacy of putting the customer first. Universal Battery Service operates with a clear mission: to provide high-quality power storage solutions and seamless maintenance services to residential, commercial, and industrial clients. By maintaining a 4.4-star rating across numerous reviews, the establishment has solidified its reputation as a trusted partner for reliable energy.

The company functions within the retail and automotive service industry, acting as a critical link between Indias leading battery manufacturer and the end consumer. Its vision is centered on accessibility and technical proficiency, ensuring that every vehicle owner or homeowner in the Jhokan Bagh area has immediate access to world-class battery technology. Headquartered in the bustling Gayatri Market, the facility is strategically positioned to serve the Civil Lines area and beyond, operating with a commitment to transparency, particularly regarding service fees and product warranties.

As an authorized Exide outlet, Universal Battery Service adheres to rigorous corporate standards. This includes employing skilled technicians capable of handling the "Exide Batmobile" servicea mobile assistance initiative designed to help stranded motorists and homeowners. Whether dealing with a compact two-wheeler battery or a heavy-duty industrial genset power unit, the company emphasizes a professional approach that combines technical "know-how" with a deep understanding of local power needs, especially given the fluctuating climate conditions of Uttar Pradesh.

Products & Services

Universal Battery Service offers an exhaustive catalog of power solutions tailored to diverse requirements. Their primary product lines are anchored by the Exide InvaTubular series, specifically the IT500 (150Ah), which is widely recognized as one of India's best inverter batteries due to its thick, tall tubular plates that offer superior backup and durability. Beyond home power, their inventory includes:

Automotive Solutions: Exide Ride (Four-wheeler), Exide Xplore (Two-wheeler), and Exide EKO (Three-wheeler).

Heavy Duty & Industrial: Exide Xpress for LCV/HCV, Exide Jai Kisan for tractors, and Exide Genplus for generator sets.

Home Energy: Exide Home GQP and Home Star Inverters, alongside Invamaster and Invatubular batteries.

The service department at Universal Battery Service is distinguished by its "customer-first" policy. A key competitive advantage is the Exide Batmobile service: customers with an Exide battery under warranty receive maintenance at no cost. For non-Exide batteries or out-of-warranty units, the company provides transparent, upfront pricing for service fees. Their technicians don't just replace units; they educate users on essential maintenance, such as keeping the battery top clean, using only distilled water for topping up, and applying petroleum jelly or Vaseline (never grease) to terminals to prevent corrosion and ensure longevity.

Furthermore, the store offers modern financial flexibility through Bajaj Finance, making high-capacity solar and inverter systems more accessible to the general public. This blend of premium product availability, expert maintenance, and financial assistance creates a "one-stop-shop" environment. The ability to handle complex domestic inverter setups while simultaneously servicing specialized agricultural equipment like tractor batteries gives Universal Battery Service a unique edge over local unorganized competitors.

Contact Details

For customers seeking reliable power solutions or technical assistance, Universal Battery Service maintains a high level of accessibility through multiple channels. The physical storefront is located in a high-visibility area, making it easy for residents of Jhansi to drop off units for testing or browse the latest inverter models. The store follows a consistent weekly schedule, though it is typically closed on Tuesdays, and peak footfall is often observed around 4:00 PM on operational days.

Primary Address: Ground Floor, Gayatri Market, Jhokhanbagh Road, Civil Lines, Jhansi, Uttar Pradesh - 284001.

Landmark: Opposite Dada Fitness Club.

Phone Number: +91-8069156764 / 080 6915 6764.

Official Website: stores.exidecare.com (Search for Jhokan Bagh location).

Operating Hours:

Monday: 10:00 AM 8:00 PM

Tuesday: Closed

Wednesday to Sunday: 10:00 AM 8:00 PM

The company encourages digital engagement through the Exide Care portal, where customers can book services upfront or locate the dealer via Google Maps for real-time navigation. While they primarily interface through their physical location and phone line, their presence on platforms like Justdial (where they hold over 490 ratings) allows for quick digital inquiries and service requests. For those requiring immediate assistance, the "Call" feature on their Google Business Profile remains the most efficient way to connect with a technician during business hours.

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